Effective date: October 23, 2026
Program
Program name: Water Heater Man, Inc. text messages. Water Heater Man, Inc., 1391 Titan Way, Brea, CA 92821, sends text messages to customers and people who request service from us.
Messages we send
- Appointment confirmations and reminders
- Technician arrival and on-the-way updates
- Estimates and service follow-ups
- Customer care replies to your questions
- Occasional promotional offers, only if you have separately given express consent to receive them
How to opt in
You can opt in by either:
- Checking the text message consent box on a form on our website. The box is unchecked by default and is not required to submit the form.
- Texting us first at (800) 372-1800.
Consent is not a condition of purchase. You can request service without agreeing to receive texts.
Message frequency and rates
Message frequency varies. Message and data rates may apply.
How to opt out
Reply STOP to cancel at any time. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT. We will send one message confirming you have opted out and then send no further texts unless you opt in again. To opt back in, reply START.
Help
Reply HELP for help, call us at (800) 372-1800, or email [email protected].
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our Privacy Policy for how we handle your information, and our Terms & Conditions for the terms of using our website.
Contact
Water Heater Man, Inc.
1391 Titan Way, Brea, CA 92821
Phone: (800) 372-1800
Email: [email protected]